How do I place a Click & Collect order?

To place a Click and Collect order, please follow the steps;

• Shop online anytime.  Find the products you would like to order and select ‘Checkout’
• Select “Self Collection – Yes” as your preferred delivery method
• Select the collection store of your choice
• Enter your billing details
• Proceed to payment

Once your order is placed, you will receive an order confirmation email. Once your order is ready for collection at the selected store, you will be notified via email.

When can I expect to be able to collect my order?

We aim to process all orders the same business day. Orders received after 1400 on weekdays (Singapore Standard Time, GMT+8), weekends and on Public Holiday will only be processed the following business day.

We will arrange your item to be transported to the collection store of your choice. Once your item has arrived at the store, we will send you an email to inform you that your item is ready for collection. You will usually receive an email on the status update within 1 – 2 working days after placing order.

Can I collect my order on the same day ?

Yes, you can pick up your order from our stores in as little as 2 hours upon order confirmation. If you wish to collect your order on the same day, please complete your orders by 5.00pm on the day itself and call us at the respective store or chat with us via our Facebook Messenger with your order number. Our friendly staff will assist with preparing your order.

What do I need to bring to collect my order?

Collecting your order is easy. Please bring a valid photo ID along with your order acknowledgement email (printout or digital copy) and present these to any of our sales consultant.

Kindly do not attempt collection until you have received a confirmation from us. For any urgent matters, please call us at 6732 7673 or chat with us via our Facebook Messenger.